People Operations Manager

The People Operations Manager will be responsible for managing all aspects of Human Resources lifecycle for InfraCredit staff, covering recruitment and onboarding, career management, employee relations, performance management, compensation and benefits administration, process automation, records management and analytics; while supporting the execution of the 5 pillars of InfraCredit People Strategy across competency management, performance management, compensation and benefits, learning and development, and culture & values.

Qualification Requirement
Skills and Competency Requirements
Knowledge of Nigeria labour laws and regulations, as well as labour practices within the Nigerian financial services industry.
Experience in developing and implementing Human Resource policies, processes, procedures and systems for human resource management.
Experience working in the financial services industry.
Experience working within a group structure, including managing HR requirements across multiple entities, business units and/or jurisdictions.
Experience working across different jurisdictions/countries and an understanding of the HR, employment and regulatory considerations that may arise in multi-jurisdictional environments.
Experience supporting or managing Human Resources activities during mergers, acquisitions, business expansion, integrations or other organisational transitions.
Excellent relationship building, conflict resolution, negotiation and networking skills.
Excellent business/report writing skills, presentation and facilitation skills.
Alignment with InfraCredit core values – Integrity, Collaboration, Passion, Impact, Innovation.
Proven ability to deliver high-quality customer service.
Professional and enthusiastic attitude, with a strong team-oriented approach.
Good appreciation and working knowledge of Microsoft Office tools.

Required Qualifications
First degree in business administration, industrial relations, or other relevant disciplines.
Relevant professional qualifications e.g. CIPM, CIPD, SHRM, PHRi
6 – 10 years experience working in this role or a similar Human Resources role
Demonstrable experience across Human Resources, Operations and people strategy
Understanding of the Nigerian labour laws and the implications on people management within an organisation.
Demonstrable experience working within a group structure and/or across multiple jurisdictions.
Experience supporting or leading HR activities relating to expansion, mergers, acquisitions, organisational restructuring and integrations.